Top-up credit mechanism

To safeguard partner rights and maintain system fairness, CC Beauty Membership top-up system offers a reasonable refund mechanism. If a member wishes to apply for a refund due to adjustments in their personal business plan during the top-up period, the following regulations will apply.

1. Refund request deadline

Member stored value is valid from the date of top-up. You can apply for a refund once a year.If the period exceeds one year, it will be considered that the member usage period has been completed, and refund applications will not be accepted.

II. Refund Calculation Method

The refund amount will be calculated by deducting the corresponding administrative and system costs based on the usage time after topping up, and the remaining amount will be refunded.

Application periodDeduction ratio
Within 30 days of topping upDeduct 10%
31–90 days after top-upDeduct 15%
91-180 days after top-upDeduct 20%
181–365 days after top-upDeduct 30%

Calculation of Refund Amount:Refund Amount = Remaining Balance − Processing Fee

III. Deduction of Used Equity

If a member has already used the relevant membership benefits prior to requesting a refund, the amount will be calculated based on the original price and deducted from the prepaid balance.

Including, but not limited to:

  • Items that have been redeemed or purchased
  • Courses or educational resources that have been used
  • Difference in member-exclusive benefits already received
  • Marketing resources or event grants

4. Refund Application Process

  1. Members requesting a refund should send a letter with the subject line: "Membership Refund Request" to[email protected]
  2. The company conducts content review and calculates the amounts
  3. After confirmation, on Refunds will be processed within 30 business days

Refunds will be processed via the original payment method or by a method agreed upon by both parties.

V. Explanation of the System

The CC Beauty Industry Membership Program is designed to help partners establish a long-term, stable business model in the beauty industry and provides the following resources:

  • Professional Product Sourcing Support
  • Curriculum and Professional Training
  • Brand Marketing Resources
  • Partner Operations Support

We recommend that members evaluate their business plans before joining so that they can make full use of the resources and services provided by the membership program.

We believe that strong partnerships are built on trust and long-term growth. Therefore, while providing comprehensive membership resources, we also maintain a reasonable refund policy so that every partner can join with confidence and operate with peace of mind.

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